Ordering from Nirvana Shop (self.microgrowery). Sounds like contacting is the way to go. I did a Google search on Nirvana turn around to the US specifically and saw multiple posts from pre-2010 that said they were a horrible company and took multiple months to arrive. From what people are saying here though I think they have improved greatly. A Quick Recap On Our Nirvana Seeds Review The phrase “Nirvana” is one used to describe “a state of enlightened happiness” and is an ideal choice of phrases for this marijuana seed bank Goliath. In the heart of the bustling city of Amsterdam lies Nirvana’s main headquarters.
Posted by4 years ago
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Hey guys- has anyone ordered from Nirvana Shop, specifically to the US? I ordered about 12 days ago and have not received a package yet. I googled reviews on them and everyone said they were horrible... taking up to 4 months to get there with shitty customer service... however all these reviews were from 2010 or earlier.
Any recent info on this company would be great... if it is going to possibly take months I would like to order from else where to get this started already! Thanks.
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just thought i'd take the time to document my low quality customer service experience with nirvana shop.
i have bought seeds from them for a couple of years without issue. now, suddenly, 2 packs in a row are having <20% germination rate. customer service is slow to respond, and intent on pinning the problem on me, and not standing behind their product.
i don't know if they think i'm running the long con to grow for a couple of years and then try to claim some free seeds, but my production schedule is fucked up because their seeds didnt pop, and nothing changed on my end.
i have had light and nute vendors stand behind their name and make wrongs right where it definitely cost them money. the fact that these seeds probably cost nirvana next to nothing, and they don't seem to care about their reputation, is very off putting to me.
it doesn't seem like they are a recommended vendor here (just poking my head in here since yesterday) but my anecdote would be that i had good results with their seeds, until i didnt, and that they really don't care.
they are quick to hide behind their tos (which mentions their seeds should germinate at a 90-100% rate) as offering no guarantees.
i would recommend avoiding this vendor if customer service is a priority to you. they have had good prices but i will be moving onward and upward.
update: they are dead set on standing by their policy which guarantees nothing. they are offering to replace 2 seeds out of each 5 pack which didn't germ, and 2 15% off coupons. i am accepting the 4 free seeds, and i have one coupon which i will make another order with. i hope for the best from that pack, because i've honestly had superior results with nirvana seeds. if that pack has issues, i will absolutely move on.
to make sure i'm documenting this correctly, each of those 5 packs produced one seedling, so they are replacing half of each 4 that failed.
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